Got questions or need assistance? We're thrilled to assist! But hey, your answer might already be waiting for you. We highly encourage you to check out our FAQ first—it's the fastest way to get answers to common questions about orders, shipping, returns, and more.
GENERAL
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No, cat pheromones only affect cats.
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CatCalm is virtually unnoticeable to humans.
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No. Beyond a certain point, a higher dose of pheromones wouldn't have any additional effect. However, you can't overdose them. The more common problem is being too cautious and under-dosing the pheromones, which results in no effect.
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Yes. Pheromone therapy has been used for cats for over 30 years and is recommended by veterinarians worldwide.
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No. CatCalm helps your cat achieve mental wellness naturally.
SHIPPING & RETURNS
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Shipping to 65+ countries. Please see our shipping policy to find your country and shipping times.
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
After we process your order, you will receive a tracking-number. With this number you can track the status of your order.
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If the book does not meet your expectations or fit your requirements, we offer a full refund for returns within 30 days—no questions asked.
Don’t hesitate to reach out to our customer support team, and we’ll be happy to assist you with the process. Your satisfaction is our priority!
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
You can contact us by filling in the contact form below or by sending us an e-mail to support@purepetlife.com
If you couldn't find what you were looking for in our FAQ, don't worry. You can send us an e-mail at support@purepetlife.com, or use the contact form below.